About Us
We are a Canadian Swimming Pool Franchise Service company that is proud to provide a superior level of service to Southern Ontario and surrounding areas.
​
After more than 5 years operating as 1-888 PoolsRx, we realized the pool industry hasn't evolved and that just didn't sit right with us. We saw the gap and knew we had the experience, passion and expertise to revolutionize pool care.
​
We know it takes time to look after a pool properly and if you get it wrong, it can ruin your season. We believe you should be able to take a vacation in your backyard whenever you like so you can create memories, not headaches.
Our goal is to give you peace of mind in pool ownership providing a superior level of customer service by delivering the most consistent, top-quality pool care to all our clients like they are our guests, in their own homes.
Hours of Operation - EST and PST:
Monday - 8 a.m.–8 p.m.
Tuesday - 8 a.m.–8 p.m.
Wednesday - 8 a.m.–8 p.m.
Thursday - 8 a.m.–8 p.m.
Friday - 8 a.m.–8 p.m.
Saturday - 8 a.m.–2 p.m.
Sunday - Closed
Organizational Principles
SERVE each client
Done or Done RIGHT
FINISH when the work is done
COMMUNICATE or fail
Peace of Mind
Only the best parts of a pool store brought to your backyard for you to JUST SWIM!
Your BODY does the work
RAISE your standard
DEFINE the system
BEST ideas win
Our Team
Rob Mallette
As the General Manager, Rob is responsible for the overall performance of the franchise. His extensive formal management education and over 10 years of industry experience allow him to lead a culture focused on exceeding customer satisfaction and generating raving fans for PoolZenia. Rob is very proud to work with such driven people who share his ‘customer first’ vision of success.
Jesse Schulz
Starting his career in residential pool service over a decade ago, Jesse quickly developed a passion for swimming pools and the industry as a whole. Continued industry-specific education and field experience in service and building has given him the ability to train and guide other aspiring pool professionals while continuing to learn and grow each day.
Adrian Griffith
Serves as liaison between clients and the operation. With PoolZenia he is able to work with a like-minded and forward-thinking diverse team of people who seek to constantly improve and serve clients to their best ability. When he is not working, which is a seldom occurrence, he enjoys short walks to nearby restaurants, playing basketball, weightlifting, reading, writing and spending time with his family.
Giuseppe Di Chiara
Responsible for Franchise Development and Marketing Manager. He has 10 years of experience as a large account manager of an online advertising/marketing website and 3 years of experience as a franchisor in the food and beverage industry. He excels at meeting client’s needs while developing strong relationships with them.
Dakota White
She brings an extensive background in customer service and prides herself in serving clients' needs. Dakota has already proved to be a valued asset to the front line of our team as a Client Care Agent and has contributed to several projects to assist our franchising efforts.